New Awards for La Casa de la Playa!

Xcaret’s first ultra-luxury boutique hotel continues to harvest success 

La Casa de la Playa stands out as a captivating experience that combines the best services and amenities of a hotel with the atmosphere of an intimate and comforting home, acclaimed and recognized on numerous occasions, both by media outlets and by celebrities who have spent memorable moments in its spaces.

After being named the Fifth Best Hotel in Mexico by Condé Nast Traveler’s Readers’ Choice Awards, this fascinating property garnered two more coveted recognitions, which we detail below. 

Five-Star Rating by Forbes Travel Guide 2024 

As the only global rating system for luxury hotels, restaurants, and spas, Forbes Travel Guide boasts a team of professional anonymous inspectors who evaluate properties around the world, with an emphasis on exceptional service quality. Considering up to 900 objective standards, they assist the most discerning travelers in selecting the best luxury experiences worldwide.  

In this regard, La Casa de la Playa achieved the highest rating – Five Stars – in 2024 for meeting exceptional service standards, maintaining attention to detail, the quality of its haute cuisine, and exclusive amenities, enhancing our guests’ experience. Among the comments highlighted are: 

– The Culinary Ensemble comprised by influential chefs such as Martha Ortiz, Virgilio Martínez, and the Rivera-Río brothers, along with the valuable contribution of sommelier Sandra Fernández for perfect pairings, providing guests with extraordinary culinary experiences. Additionally, spaces like the Chocolatería, where master chocolatier Mao Montiel delights with his creations, or the mezcal and tequila Bodega and the Cava, full of Mexican and international wines. 

– Ancestral treatments used at Muluk Spa, which offers mud or salt baths, hydrotherapy rituals overlooking the sea, and the Alchemist’s Studio, where guests can blend their own essences for their treatments. 

– Multiple ocean views from the property, whether from the suites, the Library, the Sky Bar, or the magnificent 40-meter swimming lane stretching over the turquoise sea. 

– Unique amenities at the suites, such as a private heated pool on the terrace, hammocks, a 24-hour butler service, bike loans, and pillow or essence menus, or Tailor-Made Experiences included in the Exclusively Your Way™ concept, which include trips to Isla Mujeres with Xcaret Xailing (including transportation to El Embarcadero in Cancun from where the ferry departs) and round-trip private transportation from and to the airport. 

– Access and round-trip private transportation to any of the Xcaret parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes, and Xavage, as well as access to Hotel Xcaret México and Hotel Xcaret Arte and their more than twenty restaurants, including those with an additional cost. 

Five Diamond Certification by AAA 

The American Automobile Association is responsible for rating hotels and restaurants in the United States, Canada, Mexico, and the Caribbean with the prestigious AAA Diamond Award, thus guaranteeing luxury standards, quality, and high-level service. 

Its rating range starts with a Diamond, which names Approved properties that met basic requirements, goes through three and four Diamonds (with the Notable and Distinguished statuses, respectively), and culminates in the five Diamonds, a distinction reserved as World-Class, certifying maximum luxury, sophistication, and comfort, with extraordinary physical attributes, meticulous personalized service, extensive amenities, and an impeccable standard excellence in service. 

Book your next transcendental stay and discover all the marvels at La Casa de la Playa, including the best rates and the most coveted suites.